Advocating for Change

Building Better Customer Experiences For All

At Inteletry we believe we have a responsibility to be an active voice for change within the Telecommunications industry. Building great customer experiences means treating everyone with dignity and respect regardless of who they are.

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What We Are Doing

Check out our latest posting and speaking engagements

Your Call Podcast Launch Announcement

Tom Brannen and Vic Cooper announce the launch of the Your Call is Very Important to Us podcast

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Your Call at Enterprise Connect

Almost live from the world's largest Communications Technology Show

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Your Call Podcast Ep. 1

On our very first episode, we dive into the sad reality that customer service still stinks. Why is this the case? Why is this still a struggle despite large investments in upgrades and moving to the cloud?

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Your Call Podcast Ep. 2

In this episode, we explore a tale of two chats - one that was excellent, and one that, well, sucked. As more and more interaction go to chat, it is important for companies to not just support chat, but excel at chat.

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Your Call Podcast Ep. 3

In this episode, we sit down with Brad Cleveland, know throughout the world for his insight into all things related to customer experience. Brad is an industry veteran who is one of the leading recognized thought leaders and consultants, as well as a frequent speaker and author of several books.

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Your Call is Very Important to Us - LIVE Podcast 2 - Enterprise Connect Conference

In this podcast, we discuss the upcoming Enterprise Connect Conference, why conferences still matter, what we are doing at EC, and why we are so excited to take the podcast on the road!

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