Your Call Podcast Ep. 1

On our very first episode, we dive into the sad reality that customer service still stinks. Why is this the case? Why is this still a struggle despite large investments in upgrades and moving to the cloud?

Category :
Your Call Is Very Important to Us
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Project Date :
July 7, 2022
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Your Call Podcast Launch Announcement

Tom Brannen and Vic Cooper announce the launch of the Your Call is Very Important to Us podcast

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Your Call at Enterprise Connect

Almost live from the world's largest Communications Technology Show

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Your Call Podcast Ep. 2

In this episode, we explore a tale of two chats - one that was excellent, and one that, well, sucked. As more and more interaction go to chat, it is important for companies to not just support chat, but excel at chat.

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